Effective Date: June 2024
Welcome to Jordyn Storms ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website [jordynstormswear.style] (the "Site") and the purchase of our products. By accessing or using our Site, you agree to be bound by these Terms.
1. Use of the Site
1.1 Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use our Site and purchase products.
1.2 Account: To access certain features of our Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
1.3 Prohibited Conduct: You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, or impair our Site. This includes, but is not limited to, unauthorized access to our systems, data mining, and distributing viruses or harmful code.
2. Product Information and Orders
2.1 Product Descriptions: We strive to provide accurate product descriptions and images. However, we do not warrant that the product descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free.
2.2 Pricing: All prices are listed in GBP pound sterling and are subject to change without notice. We reserve the right to correct any pricing errors.
2.3 Orders: By placing an order, you agree to purchase the products in accordance with these Terms. All orders are subject to acceptance by us, and we reserve the right to cancel or limit any order for any reason.
3. Payment and Shipping
3.1 Payment: We accept debit cards, MasterCard, and credit cards, excluding American Express. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
3.2 Shipping: We ship products to addresses within [list applicable countries or regions]. Shipping costs and delivery times may vary based on your location and selected shipping method.
3.3 Risk of Loss: All products purchased from us are made pursuant to a shipment contract. The risk of loss and title for such products pass to you upon our delivery to the carrier.
4. Returns and Refunds
4.1 Return Policy: We accept returns of unused and unworn products in their original condition within 21 days of delivery. To initiate a return, please contact us at contact@jordynstormswear.style.
4.2 Refunds: Refunds will be processed within 5-7 working days of receiving the returned product. Refunds will be issued to the original payment method.
5. Intellectual Property
5.1 Ownership: All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Jordyn Storms or its content suppliers and is protected by intellectual property laws.
5.2 Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. This license does not include any resale or commercial use of the Site or its contents.
6. Limitation of Liability
To the fullest extent permitted by law, Jordyn Storms shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use the Site; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Site; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site.
7. Governing Law
These Terms and any disputes arising out of or related to these Terms or the use of the Site shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.
8. Changes to the Terms
We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Terms on our Site and updating the effective date.
9. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Jordyn Storms
Birmingham
contact@jordynstormswear.style
Effective Date: June 2024
At Jordyn Storms, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns process.
1. Notification of Return
Customers have 14 days from the date of delivery to notify us of their intention to return an item. To initiate a return, please contact our customer service team at contact@jordynstormswear.style with your order number and details of the item(s) you wish to return.
2. Return Period
After notifying us, customers have an additional 14 days to return the item(s) to us. Returns must be sent to the following address:
Jordyn Storms
[Your Return Address]
Birmingham
[Postcode]
3. Condition of Returned Items
To be eligible for a return, the item(s) must be in the same condition as they were received, unused and unworn, with all original tags and packaging intact. Items that are damaged, worn, or altered in any way will not be accepted.
4. Packaging
The item(s) must be returned in the original packaging. Please ensure that the package is securely sealed to prevent any damage during transit.
5. Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
6. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 working days.
7. Non-Returnable Items
Certain items are not eligible for return, including but not limited to:
8. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at contact@jordynstormswear.style.
9. Contact Us
If you have any questions about our Returns Policy, please contact us at:
Jordyn Storms
Birmingham
contact@jordynstormswear.style
Jordyn Storms Limited - CRN 16090998
Office 1, 24-26 Reagent Place, Birmingham, B1 3NJ